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METHOD OF PAYMENT:
- We accept VISA, MasterCard, American Express. Freight charges
will be applied to your credit card at the time of shipping.
- Check: Order may be pre-paid by check, subject to approval by
our check guarantee company. We do not ship COD. A freight estimate
will be required and be paid prior to shipping. Freight Estimates
are estimates only and all shipping costs will be paid by customer.
- Net 30: Barr Display offers Net 30 day payment terms to approved
customers. A credit application must be completed with the necessary
references. Please allow 2 weeks for processing. Ask your Sales
Associate for details.
ORDERING BY FAX, MAIL OR EMAIL:
Send to the attention of our Sales Department. Include your customer
ID number, your name, business name, complete address, telephone
number and method of payment. Specify item numbers, colors, quantities
and descriptions.
SMALL ORDERS:
We'll gladly fill any size order. All orders under $25.00 are subject
to a $5.00 small order fee.
SHIPPING INFORMATION:
Barr Display makes every effort to send your shipment the best
way: via FedEx , Common Carrier or FOB Factory. If you have a preferred
carrier, we will make every attempt to comply, however, a handling
charge may be applied. All shipping and handling charges are the
responsibility of the customer. Common Carriers or tailgate trucks
provide dock service only, and unloading is the Customer's responsibility.
Transporting the merchandise inside is also the Customer's responsibility.
Inside delivery may be available in your delivery area for an additional
charge. Upon request, we will be glad to provide a freight estimate
for your order. This is only an estimate and the Customer is responsible
for all actual freight charges incurred.
CUSTOMER SERVICE:
Our Customer Service Department will be glad to assist you if you
have any problems or concerns about an order. To expedite the process,
have your Customer ID and invoice number or shipment number ready.
We will gladly accept any return of stock merchandise within 30
days of invoice. Please call for a Return Authorization. Returns
will not be accepted without prior return authorization. Returns
must be in the original carton, must include a copy of the invoice,
and be in new condition as determined by Barr Display. All returns
are subject to a 20% restocking fee. Returns within 30-60 days of
invoice are subject to a 25% restocking fee. No returns are accepted
after 60 days. Special Orders, Tradeshow Items, Floor Samples, closeouts,
used items, outdoor banners, holiday and seasonal items are not
returnable.
DAMAGES:
The carrier is responsible for damage in transit.
- FedEx damage: If you discover damage after opening package, call
FedEx for an inspection. Save all packing materials. DO NOT RETURN
PACKAGE TO BARR DISPLAY.
- Common Carrier Damage: All shipments are insured against damage
in transit. It is the Customer's responsibility to INSPECT ALL
CARTONS UPON
DELIVERY. It is the Customer's responsibility to count all packages,
note any visible damages, and file all freight claims. When a
carton is visibly damaged upon arrival, IT MUST BE INDICATED WHEN
SIGNING THE TRUCK BILL OF LADING. The driver should sign both
copies. This is to protect you and to enable you to file a claim
without issues, with the carrier.
- Concealed Damage: AFTER OPENING THE PACKAGE, CALL CARRIER IMMEDIATELY
FOR INSPECTION. SAVE ALL PACKING MATERIALS. You must file a claim
with the carrier WITHIN 10 DAYS of signing for freight. We will
be glad to assist you in the process. IT IS IMPORTANT TO OPEN
ALL CARTONS
IMMEDIATELY TO BE ELIGIBLE TO FILE A FREIGHT CLAIM.
SPECIAL ORDERS:
Barr Display will gladly provide pricing on non-stock items. A
non-refundable deposit will be required for all Special Orders.
A Purchase Order or Barr Display Quote signed by the customer must
accompany all deposits. Deposits may be made using any standard
payment form. Deposits paid by check are subject to our Check Guarantee
Program. Special Orders ARE NOT RETURNABLE.
PRICING:
All prices are subject to change (up or down) without notice. While
every effort is made to make our catalog as accurate as possible,
we reserve the right to correct any error in description or price.
Please visit our website, www.barrdisplay.com, for the most up-to-date
pricing.
BACK ORDERS:
Any item not in stock at time of original shipment will be shipped
as soon as possible. Separate shipping charges will be billed for
each shipment.
MAILINGS:
If you are receiving duplicates of our catalog, please send us
your name and address as it appears on the back covers and indicate
which one is correct. We do not share our mailing lists with anyone!
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