Thank you for your interest in Barr Display. We strive everyday to give you the highest level of customer service. Please read the following terms and conditions. If you have any questions concerning these terms and conditions, please contact us by phone at 1-800-222-2702.

Ordering

We welcome Customers to place their orders using our online catalog. You may order online 24 hours a day, 7 days a week.

Should you wish to place your order other than through our online catalog you may email your order to sales@barrdisplay.com or order via telephone at 1-800-222-2702. Our Sales Staff is available to assist you. If you wish to fax your order, please send it to 407-297-0494. All orders should include your name, your company name, complete address and telephone information, and your desired payment method. Please make sure to specify item numbers, colors, quantities, and descriptions.

Special Orders

Barr Display will gladly provide pricing on non-stock and custom items. A non-refundable deposit may be required on special orders. Deposits may be made using any standard payment form. A signed Purchase Order or Barr Display Quote form must be received before placing special orders. Special order items are not returnable.

Small Orders

We will gladly fill any size order. All orders under $25.00 are subject to a $5.00 service charge.

Method of Payments

1. We accept Visa, MasterCard and American Express.
2. For COD orders: Barr Display has enrolled in a check guaranty program. Any COD order less than $5,000.00 may be paid with a check pursuant to approval of the check by our guaranty provider. Any COD order greater than $5,000.00 is required to be paid with a Cashier's Check or Money Order. For COD orders shipping via Common Carrier, the trucking company will ship "freight collect" and will require a separate check for freight charges.
3. Net 30 Accounts: Barr Display offers Net 30 day payment terms to approved customers. A credit application must be completed with the necessary references.
   
   A credit application is available to download via this site:
   
   

   Download first page - Download second page. Requires Adobe Acrobat Reader FREE download - Click on the image below:

   
   You may fax your credit application to your Sales Representative or to Accounts Receivable at 407-297-0494. Please allow 2 weeks for processing.

Shipping Information

Barr Display makes every effort to send your shipment the best way and at the lowest possible price: via UPS, Common Carrier, or FOB Factory. All shipping charges, including COD fees and Handling Charges, are the responsibility of the Customer. Common Carriers or tailgate trucks provide dock service only, and unloading is the Customer's responsibility. Transporting the merchandise inside is also the Customer's responsibility. Inside delivery may be available in your delivery area for an additional charge. Upon request, we will be glad to provide a freight estimate for your order. This is only an estimate and the Customer is responsible for all actual freight charges incurred.

Customer Service

Our Customer Service Department will be glad to assist you if you have any problems or concerns about an order. You may contact us by email, phone or fax at the instructions listed above.

Returns

We will gladly accept any return for stock merchandise within 30 days of invoice. To return merchandise please contact our Customer Service department for a return authorization number. Returns will not be accepted without a prior return authorization number. Returns must be in the original carton, must include a copy of the invoice, and be in new condition as determined by Barr Display. All returns are subject to a 20% restocking fee. Returns within 30 to 60 days of invoice are subject to a 25% restocking fee. Please, no returns are accepted after 60 days. Special Orders, closeouts and used items are not returnable.

Damages

The carrier is responsible for damage in transit to you however, it is important to open all cartons immediately upon arrival to be eligible to file a freight claim.

1. UPS damages: If you discover damage after opening the package, call UPS to report the damage. Save all packing materials and follow UPS instructions for disposition of the damaged merchandise. Please contact us after you have reported the damages to UPS so that we can ship replacement merchandise.
2. Common Carrier damages: All shipments are insured against damage in transit. It is important that you inspect all cartons upon delivery. When a carton is visibly damaged upon arrival, it must be indicated when signing the truck Bill of Lading. The driver should sign both copies. This is to protect you and to enable you to file a claim with the Carrier.
3. Concealed damages: If after opening a package you discover damage, call the Carrier immediately to report the claim. Save all packing materials. You must file a claim with the carrier within 10 days of signing for the freight. We will be glad to assist you with any claim.

Pricing

All prices are subject to change (up or down) without notice. While every effort is made to make our printed catalog and online catalog as accurate a possible, we reserve the right to correct any error in description or price.

Backorders

Any item not in stock at time of original shipment will be shipped as soon as possible. Separate shipping charges will be billed for each shipment.