3/30/2020

*Shipping and Warehouse Transfer Update*

Thank you for your continued business as we maneuver through these unprecedented times. Due to the restrictions put on many businesses during Covid-19, we need to confirm that you would like us to continue with shipping of any orders you have placed with us. We are still aiming to ship every order within 24 hours of receipt, and our preferred carrier, FedEx, is still fully operational.

Some warehouse transfers are experiencing an additional 1-2 weeks in heavily affected areas, but many are not. Please let your sales associate know if you have any deadlines so we can provide you with some options on how we can help! 

Freight companies are unable to deliver to businesses that have been closed by local and state governments. Unfortunately, freight companies charge for storage and for returning freight to the shipper. Due to the unpredictable closings of various retail and other businesses, Barr Display can only rely on our customers to advise whether they are actually able to receive freight shipments for their orders, as such, if any additional charges are incurred for inability to deliver, storage, or return freight, we must pass those charges on to our customers. Please be certain that you will be able to receive the shipment that you order to  prevent incurring these additional charges. 

If you would like your tracking number emailed to you, please email sales@barrdisplay.com and reference your order number. As soon as your order ships we will make sure to send you an email with tracking information so you can be prepared to receive your order.

Thank you for your understanding and please feel free to call our sales team if you have any questions or concerns. We are maintaining our hours of M-F 8:30-5:00 pm EST. Give us a call at 800-222-2702 opt 1


3/25/2020

*Showroom Update*

In response to various elected officials announcing shelter-in-place orders in connection with the COVID-19 pandemic, Barr Display has decided for the safety and health of our customers and our employees to implement a no physical contact policy, and to close all three of our showroom locations: Tampa, FL and Ft Myers FL are closed immediately, Orlando FL showroom will close Friday 3/27. All showrooms will remain closed until 4/10. Please check back here for updates. 

Barr Display IS considered an ESSENTIAL business and all of our warehouses will remain operational. We will continue to provide the necessary products and supplies to keep your operation running smoothly and efficiently. 

Our team is standing by on the phones, live chats on our website, and emails-- and we will be happy to answer any questions you may have, process any orders for shipment or load your pick up orders into your vehicle.

We are maintaining our hours of M-F 8:30-5:00 pm. Give us a call at 800-222-2702 opt 1

Stay Healthy! 


3/17/2020

To Our Valued Customers

We know how important your business is to you and we appreciate your faithful business. We are doing everything we can to stay open and fully functional so we can serve you.

However, amid concerns of the coronavirus, everyone’s health and safety is our top priority.

Some of our locations are working modified hours, please check individual location pages for pick up details. We are available to help you via phone M-F 8:30-5:00 EST. 

  • -If you are experiencing any symptoms or have traveled out of the country recently, we ask you to refrain from coming in to our showrooms.
  • - If you have been in contact with anyone that is sick or experiencing symptoms, again, we ask you to refrain from coming in to our showrooms.
  • - If you do come in and we observe that you may be experiencing symptoms, we do reserve the right to ask you to leave.

Our team is standing by on the phones, live chats on our website, and emails-- and we will be happy to answer any questions you may have, process any orders for shipment or load your orders into your vehicle.

Understand that we never want to turn any of our customers away and we are sorry to ask this, however some members of our staff are high risk and we must keep ourselves and our families (as well as you) healthy and safe!

Thank you in advance for your understanding and please feel free to call our sales team if you have any questions or concerns. Give us a call at 800-222-2702 opt 1 or shoot us an email at sales@barrdisplay.com